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Sam de Vries

sam.devries@tidewell-it.example

Remote monitoring and alerting

ACT-003

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Name

Description

The monitoring platform that watches customer servers, networks, and workplaces and alerts the engineers on call. While it is down, incidents at customers go unnoticed.

RTO (minutes)

Recovery Time Objective — maximum tolerable downtime in minutes.

RPO (minutes)

Recovery Point Objective — maximum acceptable data loss in minutes.

Owner (user)

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Remote monitoring and alerting

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