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Sam de Vries

sam.devries@tidewell-it.example

Documented operating procedures

A.5.37

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Document operating procedures for information processing activities and make them available to those who need them, so consistent execution is possible across the team.

Narrative

Procedures for routine work, such as onboarding a customer or replacing a failed disk, are written down in the documentation wiki.

How we satisfy this requirement. Auditors read this first.

Owner

Status Planned: decided but not yet in place. Implemented: deployed but not yet verified at scale. Operating: in steady-state with evidence trail.

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Documented operating procedures

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