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  • EU GDPR (2016)
  • ISO 27001:2022
  • NIS2
  • NIS2 Netherlands (Cbw, 2026)

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SV
Sam de Vries
sam.devries@tidewell-it.example

Information security incident management planning and preparation

A.5.24 - Last updated Applicable
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Catalog reference

Plan and prepare for managing information security incidents — define roles, processes, communication paths, and decision-making authority before an incident occurs.

Narrative — how we satisfy this requirement

The incident runbook lists the Roles, the severity levels, and the contact tree, and the service desk rehearses it at the continuity exercise briefing.

Code
Title
Status
RSK-014
A personal data breach is not reported within 72 hours
Open
RSK-015
SLA penalties after repeated incidents at one customer
Open
RSK-021
Incident reporting duties under the Cbw are not met
Treating
RSK-022
Insufficient monitoring coverage on customer networks
Treating

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